Are you looking to have a positive impact on your job?
At Mundi, we empower companies to trade globally 🌎. We use technology to simplify doing business across borders. We think international trade is good for the world and that every business should have access to global markets, regardless of where they are based.
Connecting the world and reducing barriers to economic opportunity, taking care of the business and the people behind them, that’s what we’re looking for 🚀.
Choosing your next job is so important as a next step in your career that in order to make this decision you would probably want to understand the full picture of a business that you will help develop.
Learn more about us at mundi.io
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💥 Mundi´s team and culture 💥This is probably one of our favorite topics to talk about! We consider our people as our most important asset at Mundi and that’s why our values try to reflect what we want them to experience on their journey with us.At Mundi we want everyone to enjoy the ride. We have a mindful culture, this means we’re aware that the well-being and personal development of our team is our priority. We're a group of people who push themselves and others to achieve goals and go beyond. We understand that failing, learning and getting better at something is a process. We believe curiosity is the key for finding creative solutions for our business and of course, our clients!Excited with this information until now? Cause we are! But wait, we're missing an important aspect, let's review your future role 🔎.
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🌟 Payments Operations Analyst 🌟We are looking for a structured person with attention to detail, if you are one of those people who are always double checking, this position is probably for you.You will focus on running a world-class payments operations for our customers . Communication and transparency will be key points since you will be engaged on a daily basis with the Collections and Customer Success teams to support our customers and with the Product team to identify opportunities to improve our operation
What knowledge and skills are required?
- Run day-to-day processes ( both cash-ins and cash-outs ) supporting our product offering (cross product, multi-currency, etc.) guaranteeing operational excellence
- Understand gaps and improvement opportunities across the process, discern impact, and propose potential solutions
- Engage with payments KRs and identify opportunities to reduce gaps with target
- Proactively work with Customer Success and Collections teams to ensure world-class operational standards across our different products (factoring, FX, insurance, etc.)
- Analytical and data-driven mindset with a strong focus on doing what is right for the customer
- Have the instinct to get on a whiteboard and explain their thinking, and even faster to document that thinking into expected use cases and user behaviors
- Motivation and proactivity to solve problems quickly and with the best practices, and a bias for action and drive to go beyond the status quo
- Excel or SQL proficiency (intermediate or advanced)
- Growth mindset, curiosity about productivity tools and process automation
- Excellent communication skills in Spanish and English.
- Points in favor if you have worked in payments operations for fintechs, payments companies or banks
- Points in favor if you have knowledge of the functioning of financial products
What are you waiting for? Let's meet each other! We just need some information to get in touch with you!
We are looking for the best people to come and work for our company; people who are highly driven, hands-on, and love doing things the right way.
People who will feel Mundi as their own and dream big to get to the next level with us. We´re looking forward to meet you!
Just apply 🙌🏻
